Topping Up

Balance Enquiries and Topping up Your Account

A better way to top up and CHECK your balance, FLEXtext is easier, quicker and more convenient

Follow these 3 simple steps to top up
  • Type *121*13-digit voucher number#
  • Press send
  • CHECK the screen on your phone for the confirmation message

Use FLEXcheck to find out your balance, type *120# and press SEND.

The system will send back a message to confirm your balance and expiry date

Just type & send to top up and CHECK your Digicel Flex account balance. That's FLEX-ability!

Please remember that you have 60 days in which to top-up your Digicel Flex account after the expiration of each FLEXcard or FLEX E voucher. If you fail to do this, your account will be deactivated. You will be able to receive calls but will need to top-up in order to make a call. If your account remains dormant for an additional 60 days, your account will automatically be terminated which means you will have to purchase a new SIM card and a new number will be provisioned.

Card Value ($) Expiry Period In Days
EC $10.00 365 days after top-up
EC $15.00 365 days after top-up
EC $25.00 365 days after top-up
EC $40.00 365 days after top-up
EC $70.00 365 days after top-up